Need to return an item...

Please contact your Breast Care Specialist for returns. Capital equipment and reusable instruments that are unused and saleable must be returned within 90 days of invoice date. All other saleable products must be returned within 12 months of expiration date. All saleable returns will receive 90% credit (10% restocking fee applies). All product returns that require repackaging are subject to a 30% redressing fee.

 
Credit Policy for Unused Products
  1. Credit will be given only after product has been received and inspected
  2. Full credit will be provided for merchandise in saleable condition if shipped in error by Mammotome: All returns due to Mammotome error should use the merchandise pick-up process. Contact the Order Management Center at 1-800-255-2500 to arrange for a carrier pick up for the return.

Returns should be shipped to:


Mammotome
c/o Johnson & Johnson
Attn: Returns
3801 University Blvd. SE
Albuquerque, NM 87106


 

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